LexWorkplace uses artificial intelligence (AI) in some of its document management capabilities.
AI Subprocessor
The LexWorkplace application uses ChatGPT, by OpenAI, as a subprocessor for AI-related tasks. As a subprocessor, OpenAI will have limited access to certain data that you may provide to us or that we collect on your behalf. Please be assured that our relationship with OpenAI is governed by a robust data processing and privacy agreement that ensures the highest level of security and confidentiality.
Compliance
OpenAI has been carefully selected and vetted to ensure compliance with all relevant data protection regulations and industry security best practices. Specifically, LexWorkplace uses OpenAI’s Enterprise API platform, which you can learn more about here: https://openai.com/enterprise-privacy/.
Retention
AS outlined in OpenAI’s Enterprise Privacy Policy, OpenAI may securely retain API inputs and outputs for up to 30 days to provide services and identify abuse. After 30 days, API inputs and outputs are removed from their systems, unless legally required to retain them.
- OpenAI/ChatGTP does not “learn” from customer-provided information, including documents your firm saves to LexWorkplace.
- LexWorkplace’s AI functionality does not retain ChatGPT inputs our outputs except as described above.
- OpenAI does not add details from your firm, documents and data to its long-term memory. (Though this may be an optional feature in the future.)
- LexWorkplace does not save information from AI conversations (including queries and ChatGPT responses) unless the user explicitly asks it to (by saving an AI conversation as a “Matter Note”).
- None of any AI conversation within LexWorkplace is shared with any third-party (except OpenAI).
Transparency
We are committed to maintaining transparency about our subprocessors. If you have any questions or concerns about our subprocessors or data processing activities, please do not hesitate to reach out to our support team at support@UptimeLegal.com