MyFax – A Review for Law Firms

myfax review

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Despite the changes in technology that make it easy to scan documents and email them, faxing is still a normal part of law firm life. However, many law firms don’t want to have a clunky fax machine taking up space. Instead, they’re looking for a modern method: digital faxing. There are a lot of companies that provide this sort of service. So many, in fact, that it can be difficult to choose the right one. If you’re still searching, we’re here to help! In this MyFax review, we’re going to share with you its features, benefits for law firms, its cost, and let you know which law firms we believe would benefit most from choosing it.

Going Paperless

Going paperless is a noble pursuit for any law firm. Doing so successfully requires a multi-part strategy, including implementing a Document Management System, making scanners plentiful and accessible within your firm, and—implementing a digital fax solution.

Features of MyFax

First up for our MyFax review, we’d like to share its features with you. Since it is owned by the same company that owns eFax, it has many of the same basic features. However, MyFax doesn’t have quite as many features. With that said, MyFax is incredibly simple to set-up and use. It doesn’t require any real technical knowledge. So, if you’re interested in something that is easy to use, MyFax may be a good choice. Other features include:

  • The ability to choose a local, toll-free, or international fax number. MyFax has an impressive number of countries from which they can assign an international number.
  • The ability to send up to 10 MB of files as a fax through your email.
  • A mobile app for both iOS and Android. The app is free if you’re a subscriber to their faxing service.
  • The ability to share your MyFax account with up to five people. Each person can send faxes using their email address. It even works with Gmail.
  • Archived copies of every fax you send and receive. MyFax saves every fax you send and receive forever. They also give you the ability to search your faxes if you assign keyword tags to them.
  • A dashboard that shows you fax activity reports, account statements, archived faxes, and any custom cover letters you create.
  • The ability to send faxes to up to 50 recipients at one time.

How MyFax May Benefit Law Firms

Next in our MyFax review we’d like to look at a few ways that using MyFax could benefit law firms. We’re going to address the benefits in the same order as the features.

  • Regardless of the law firm’s location, they can choose their own fax number. If your law firm does more business in a particular city or state, you could opt for a toll-free fax number or choose a fax number with an area code that matches the area where you conduct most of your business. Small or virtual law firms could also benefit by choosing a toll-free number as a way to help establish legitimacy.
  • If you have a small law firm and you don’t rely on practice management software or case management software to share files, MyFax would enable you to email up to 10 MB as a fax. This could certainly help reduce cost when compared with the expense of paying for case or practice management software you may not use very often.
  • Access to the mobile app allows MyFax users to receive and send faxes when they’re away from the office.
  • Small law offices can save money by relying on one account that can be shared with up to five users. The law firm doesn’t need a dedicated domain, either. This feature also works through Gmail.
  • Law firms retain an archived copy of every fax sent and received through MyFax. However, it’s important to note that if your law firm is large or if it sends a lot of faxes, it will be important to make ample use of tags. Otherwise, it could be difficult to find what you need.
  • The centralized dashboard can show you how many pages you’ve sent and received, a glimpse at the faxes coming in and going out, and quick access to archived faxes.
  • Law firms save time by MyFax’s ability to send a fax to up to 50 recipients at one time.

The Cost for Law Firms

MyFax offers several plans to choose from. They also provide users with the option to pay a monthly or yearly subscription free. We will highlight the costs associated with the monthly plans. According to the website, users who pay yearly receive a small decrease in the cost which would amount to around two months of free service each year.

  • The Home Office User plan is $10 per month. With this plan, you can send up to 100 pages and receive up to 200 pages per month. If you exceed the provided number of pages, you will be charged .10 cents per page for faxes coming from or being sent to a United States fax number. The amount of money you would be charged depends on the country. MyFax does keep a full list of rates for international faxing.
  • The Business User plan is $20 per month. With this plan, you can send and receive up to 200 pages each month. If you send or receive more pages than included, the rate for US faxes for either incoming or outgoing is an additional .10 cents per page. The amount charged for each page for an international fax depends on the country. You can find a full list of international faxing rates on their website.
  • The Power User plan is $40 per month. This plan gives you the ability to send and receive no more than 400 pages before the .10 cents per page overage charge begins. Like the other plans, the Power User plan’s .10 cents per page overage charge is only for faxes within the United States. For international rates, please visit their website.

Additionally, MyFax has a free 30-day trial and doesn’t use long-term contracts. They also do not charge an activation or set-up fee.

Which Law Firms Would Benefit Most from MyFax?

MyFax would most benefit law firms that have a general idea of just how many total pages they send and receive in faxes each month. This would help control any overage fees. Because they have a low monthly fee, it may be ideal for small or virtual law firms that don’t need to fax things very often. Since MyFax allows you to choose your own local, toll-free, or international fax number, it may also be ideal for law firms that work around the nation or internationally as long as they, again, have a good idea of whether they can remain in within the page limits.

We do not believe that MyFax is the best choice for law firms that plan to use their email to fax. They only allow up to 10 MB per fax. On its own, Gmail allows users to send up to 25 MB via email. It would seem a little silly to rely on MyFax and take away from your page count what you can likely do for free.

MyFax may not be a good fit for law firms who do send or receive a lot of faxes. Although MyFax keeps all the faxes sent and received, it relies on tagging through use of the right keyword or keywords so that you can hopefully find what you need. You would need to take the time to set-up some specific rules related to keywords and tagging to make the most of this limited feature.

There you have it! We hope this MyFax review has helped you learn a little bit more about the program and whether it may be worth a second look.

Epilogue: Part and Parcel with Document Management

Getting an online fax service is good. Even better—storing, organizing and managing your faxes (and other matter-related documents) in a secure, centralized system.